Flowup blog author
Luiz Ribeiro
Co-founder of Flowup Agency, leading operations and client relations, and a specialist in data and in generative AI solutions for automated customer service.
At Flowup, Luiz leads operations and client relations. His role is to make sure strategy and execution move together, from the first diagnosis to delivery, in an agency that brings AI SEO, GEO, AEO, content, WordPress technology and brand into a single operation.
He is also a specialist in data and in generative AI solutions for automated customer service, such as assistants connected to knowledge bases and to the company's CRM. On the blog, he writes about AI-powered customer service.
Operations
From diagnosis to delivery
Coordinates project execution so that the strategy reaches delivery intact.
Client relations
Clients
Leads the relationship with the agency's clients throughout each project.
Generative AI for customer service
Customer service
Automated customer service solutions built on language models, knowledge bases and CRM integration.
Data
Data and automation
Data applied to automation and to the architecture of conversational systems.
Blog
Articles by Luiz
What Luiz publishes on the Flowup blog. His articles are in Portuguese. All the guides are on the Flowup blog.
- About us: the Flowup team.
- Guto Bertoncini: founder and lead strategist of Flowup.
- Official AI Knowledge Base (in Portuguese): the canonical source on Flowup.
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